1. Do you ship to my country?

Yes! I ship WORLDWIDE 🌍

2. Can I change the crystal type for a necklace I like?

YES! I can customize it with the crystal you want. Just send me the details through email ✨

3. Care instructions for your jewelry

To ensure the lasting beauty of your handmade gemstone jewelry, please handle them with love and care. Clean the jewelry with a soft polishing cloth, do not use sonic cleaners or commercial jewelry cleaners.

Avoid dips, liquids, and chemicals. Remove jewelry before sleeping, bathing, swimming, or doing sports.

It’s also a good idea to put your jewelry on after applying make-up, creams, perfume, or hair spray 💛

4. What payment methods do you accept?

My shop offers several payment methods, Credit card, PayPal, and ShopPay are all accepted.

5. Can I return or refund my purchase?

Because each piece is handmade and one of a kind, I’m not able to accept returns or offer refunds after an item has been shipped. I hope you can take a moment to read the product description before ordering, and if anything feels unclear, I’m always here to chat and help. Unless there’s a quality issue with the piece, I’m unable to accept returns. Thank you so much for understanding and supporting handmade work.

6. I have another question not listed here.

Feel free to leave me a message, I’ll be happy to answer all of your questions! I’ll get back to you as soon as possible ✨